CUSTOMER SERVICE INFORMATION

Newbury Bond
P.O. Box 170789
Boston, MA 02117
Tel. 888-795-5522
Fax 617-262-1436
info@newburybond.com

ORDER ONLINE, BY PHONE, FAX or MAIL

You may order online, or place your order by calling 888-795-5522 toll-free 24 hours a day from anywhere in the U.S. Or fax it to 617-262-1436. Please send mail orders to the above address. We accept Visa, Mastercard or American Express.

THE NEWBURY BOND GUARANTEE

We want you to be genuinely pleased with every purchase you make. We take pride in the quality of our products, so if an item does not meet your expectations, simply return it to us in original condition within 30 days of purchase for a prompt refund or exchange.

FINDING THE PERFECT FIT

Please note that sizing varies from designer to designer. The sizing chart below will guide you in finding the perfect fit for each item. Please also feel free to call us and we will be happy to give you additional measurement information.

For the Perfect Fit Size 2 Size 4 Size 6 Size 8 Size 10 Size 12

Bust

32

34

36

38

40

42

Waist

24

26

28

30

32

34

Hips

34

36

38

40

42

44

EXCHANGES AND RETURNS

FREE RETURNS!

We are offering free return shipping for orders received now through December 31, 2016, shipped to addresses in the continental U.S., Alaska and Hawaii. Offer is non-transferable.


Please include the packing slip you received with your purchase and indicate the reason for the return. Returns must be received within 30 days of purchase. Please ship returns/exchanges as instructed on the slip received with your purchase. We will credit your original method of payment, excluding delivery charges.

DELIVERY...ON YOUR SCHEDULE

FREE SHIPPING!

We are offering free Regular Delivery shipping for orders received now through December 31, 2016, shipped to addresses in the continental U.S., Alaska and Hawaii. Two-day shipping is available for $12. Offer is non-transferable.


Regular Delivery for in-stock items takes approximately 4 business days from the date of shipment within the continental U.S.

Standard Shipping Costs after 12/31/16 are shown below:

For orders totaling Standard Shipping Cost

$0-$40

$5.95

$41-$100

$9.95

$101-$200

$12.95

$201-$300

$14.95

$301-$400

$16.95

Over $400

$19.95

Need it in a hurry? We can deliver in-stock items 2 days from the time your order leaves our warehouse for an additional $12 charge. Shipping times may vary depending on the availability of certain items. See below for information on shipments outside the U.S.

CUSTOMER SERVICE

Our Customer Service representatives are available from 9am-5pm EST Monday through Friday to help you with your selections or answer questions regarding your order. Your call is toll-free at 1-888-795-5522, or you may email us by clicking on our email address above.

FOREIGN ORDERS

We can ship up to 4 items per shipment to customers located outside the U.S. for a $39.95 shipping charge. Upon receipt of their shipment, international customers will also be responsible for payment of any duties or taxes assessed on their orders. International shipping time is approximately 7 days from the time the order leaves our warehouse.

MASSACHUSETTS CUSTOMERS: SALES TAX

Massachusetts customers only: add 6.25% sales tax on non-apparel and 6.25% on the portion of any apparel item over $175.

PRINT CATALOGS

To get on our mailing list to receive our catalog, simply click on the Request Catalog button at left and send us your name and address. We'll be happy to send you one!